What is the purpose of reflection in communication with a patient?

The purpose of reflection in communication with a patient is to repeat the patient's words for understanding. This technique allows the healthcare provider to demonstrate active listening and validate the patient's feelings or concerns. By reflecting the patient's statements, the provider ensures that they have accurately captured the essence of what the patient is expressing, thus fostering a stronger therapeutic relationship. It also encourages the patient to elaborate further on their thoughts or emotions, leading to more effective communication and better healthcare outcomes.

This approach emphasizes empathy and support, making the patient feel heard and understood, which can significantly enhance trust and collaboration in the healthcare setting. In contrast, summarizing the entire conversation or providing advice may not specifically highlight the patient's feelings or words, and ignoring a patient’s concerns undermines the primary goal of patient-centered care.